Terms & Conditions

Terms and Conditions

Acceptance of risk: By placing an order, customers acknowledge and accept the risks described in this policy, including potential delays, loss, non-authentic items, and limited warranty coverage.

No guarantees: Pepbbles Botanical Garden does not guarantee delivery timelines, product authenticity, or post-sale support for g-market shipments.

Fees and duties: Customers are responsible for any applicable import duties, taxes, and local fees assessed by the destination country. The seller does not control or impact these charges.

Returns and disputes: Returns, refunds, or disputes related to g-market shipments follow a separate policy and may be subject to restrictions, non-returnable status, or restocking fees.

Documentation: Vendor may be asked to provide information to assist with customs clearance or to confirm that the item complies with local regulations. Non-compliance could result in non-delivery or seizure.

Terms & Conditions - The Basics

Customer Responsibilities

Research: Customers should research local import regulations, potential duties, and the feasibility of receiving g-market items in their country.

Documentation Readiness: Vendor is prepared to provide any required information or documentation for customs clearance to minimize delays.

Communication: Pepbbles Botanical Garden will maintain accurate contact with Vendor and shipping information to facilitate delivery and avoid misrouting or loss.

Communication and Support

Order updates: Customers will receive status updates as they become available, including tracking information per communication from Pepbbles Botanical Garden and any notices related to customs or delivery.

Support Contact: For questions about an order, customers should contact the Pepbbles Botanical Garden support team via the official channels provided at purchase.