Privacy Policy

Last updated: 12/27/2025

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Pepbbles Botanical Garden (“Pepbbles”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you participate in our private group markets (“private g-markets”) or place orders for our products.

By using our website, submitting an order, or participating in our private g-markets, you agree to the practices described in this Privacy Policy.

Privacy Policy - the basics

1. What we collect

• Contact details: name, email, phone number, billing/delivery address.

• Order details: items ordered, quantities, delivery/pickup instructions.

• Group/private g-market details: group name, your role, basic group membership data.

• Technical data: IP address, browser type, pages visited, and cookies for basic site functions.

No online card or payment details are collected because payments are completed outside the website (e.g., cash on delivery, bank transfer, or other offline methods).

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2. How we use your information

We use your information to:

• Process and manage your orders and deliveries.

• Operate private g-markets and group ordering (e.g., bulk orders, group discounts).

• Communicate with you about orders, deliveries, and support.

• Improve our website and services and keep them secure.

We do not sell your personal information.​

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3. Data sharing, security, and retention

We may share your data with:

• Service providers (delivery, IT, hosting, professional advisers).

• Group admins in private g-markets, but only what is necessary to coordinate group orders.

• Authorities if required by law.

We keep your data only as long as needed for orders, legal obligations, and business records. Reasonable technical and organizational measures are used to protect your information, but no system is completely secure. Use strong passwords and keep them private.​

Private G-markets and Group Privacy

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Private g-markets are restricted shopping spaces for invited individuals or groups. They offer:

• Tailored product lists and offers for your group.

• Potential group benefits like shared delivery or bulk pricing.

Within these groups:

• Group admins may see limited information (such as your name and order details) to coordinate orders.

• Other members generally do not see your full personal details unless you (consumer) voluntarily share them.

• Groups are expected to keep shared information confidential and use it only for organizing orders. Any sharing could cause member to lose membership and further legal action if in violation and misuse of used material.